Most people submit a request to cancel an exit restriction order a week before their flight, assuming that’s enough time. The official service page of Israel’s Enforcement and Collection Authority says otherwise: a decision on the request is given within 45 days of filing, and the request itself only gets logged into the case file within 7 business days. On top of that, the urgent track explicitly states that financial loss from a cancelled flight, accommodation, or cancellation fees does not count as damage justifying urgent handling. This page walks through exactly what to file, on which form, what must appear in it, and what happens once the registrar approves it.
Key Points
- Form 214, request code 62 — this is the correct form and code, and filing itself is free of charge.
- The official timeline — file at least 14 days before travel; the request is logged within 7 business days; a decision is given within 45 days.
- Approval of the request is not the end of the process — the registrar approves in principle and then requires a guarantee, and only once that guarantee is posted is the order actually cancelled.
- The cancellation only covers the travel period — upon returning to Israel, you must report to the enforcement office in person, or your guarantors remain under restriction.
Table of Contents
- Which form to file, and what code to use
- The five details that must appear in the request
- Where to file the request
- How long it takes to cancel an exit restriction order
- The urgent request: when it’s genuinely urgent
- After approval: a bank guarantee
- After approval: providing personal guarantors
- Returning to Israel: the step you can’t afford to forget
- When the order wasn’t issued by the enforcement office
- Appealing the registrar’s decision
- Mistakes that get requests rejected
- Frequently asked questions
Which Form to File, and What Code to Use
The request is filed on Form 214, officially titled “Request to Cancel, Postpone, or Renew Proceedings and Restrictions.” This is a multi-purpose form used for several types of requests, so filling it out isn’t enough on its own: you must mark request code 62 (“cancellation of proceedings”) with an X, and explicitly state that the proceeding you’re asking to cancel is the exit restriction order.
This is exactly where requests fail before they’re even read. A form submitted without the code marked, or marked with a different request’s code, gets misclassified in the system and either reaches the registrar late, or doesn’t reach them at all.
One thing worth knowing in advance: filing the request itself is free. There’s no fee for the cancellation request. The only cost that may apply is the fee for signing an affidavit, which stands at NIS 55 according to the 2026 enforcement fee schedule.
The registrar’s authority to act comes from Section 14(c1) of the Execution Law, 1967, which states that the registrar may cancel an order they issued — either on their own initiative or at the debtor’s request — if they find that the debtor’s departure from the country serves a justified purpose, and may condition the cancellation on posting a guarantee. Those two words, “justified purpose,” are the test the entire request is built around.
The Five Details That Must Appear in the Request
A request that simply says “I’m asking to cancel the exit restriction order so I can travel abroad” will be rejected. The registrar has to determine whether the purpose is justified, and for that, they need a full picture. According to the reference guide on requests to cancel an exit restriction order, these are the details that must be spelled out:
| Detail | What the registrar evaluates through it |
|---|---|
| Purpose of the trip | Whether it’s a justified purpose within the meaning of Section 14(c1), rather than a trip that could be postponed |
| Destination | Flight risk, and any possible connection the debtor has to that destination |
| Length of stay abroad | The duration of cancellation being requested — cancellation only covers the travel period itself |
| Who is funding the trip and what the stay costs | Whether the debtor has undisclosed resources that were directed toward travel instead of the debt |
| Proposed type of guarantee | Bank guarantee or personal guarantors — proposing this up front shortens an entire round of decision-making |
The question about who’s funding the trip is the biggest trap. A debtor who declares an inability to pay while simultaneously requesting to go on a self-funded vacation creates a contradiction the registrar will spot immediately. If the trip is funded by a family member or an employer, that needs to be stated explicitly and backed with supporting documentation.
It’s advisable to attach a sworn affidavit verifying the facts, along with the flight ticket and documents evidencing the purpose of the trip, the destination, and the length of stay. A request without supporting material rests on statements alone.
Where to File the Request
According to the official service page for requesting cancellation of an exit restriction order in enforcement proceedings, there are three filing channels:
The personal area on the enforcement office website is the primary and fastest route. You log in, submit the request under code 62, attach the documents, and detail the reasons in the designated field. You can view the request in your personal file immediately after filing.
Email or fax to the branch handling the case, open to debtors who aren’t represented by a lawyer. On this track, you fill out Form 214 manually and send it along with the documents.
In-person filing at any enforcement branch, by appointment only, booked through the online appointment system or the national service and information center at *35592.
Filing is free across all three channels; the main difference between them is processing time and how easily you can track progress.
How Long It Takes to Cancel an Exit Restriction Order
This is the question whose answer surprises almost everyone, and the official timeline is made up of three numbers you need to know before booking a ticket.
At least 14 days before travel is the filing deadline recommended by the Enforcement and Collection Authority itself. This isn’t a binding requirement, but it reflects the practical minimum.
7 business days is how long it takes for the request to be logged into the enforcement file from the date it’s sent. Before that, it hasn’t even reached the registrar’s desk.
45 days is the window within which a decision will be issued, counted from the filing date. The decision is updated directly in your personal area, and anyone registered for update notifications also receives it by SMS or email.
Put together, this means: someone who files two weeks before their flight is working against a timeline that doesn’t guarantee a decision in time. And since approval of the request is only the first stage — followed by posting a guarantee and filing an additional request — proper planning starts two months before the trip, not two weeks.
⚠️ Stop — approval of the request is not the same as cancellation of the order.
The process is built from two separate stages. In the first, the registrar decides whether to approve the cancellation in principle, and in that decision specifies what guarantee needs to be provided. Only after the guarantee has actually been posted, Form 214 has been submitted again, and that second submission is approved, is the exit restriction order actually cancelled. A debtor who sees “request approved” in their personal area and books a flight for the next day may well discover the order is still on record and in effect.
The Urgent Request: When It’s Genuinely Urgent
There is an urgent track, but its definition is far narrower than most people assume. An urgent request is one requiring an immediate decision because travel falls within a 24-hour window (not counting Sabbaths and holidays), and failing to grant it would cause the debtor irreversible harm.
And here’s where the Enforcement and Collection Authority draws a sharp line: financial loss from a cancelled trip — lost airfare, accommodation costs, cancellation or change fees, and lost income from a business trip — is not considered material, irreversible harm justifying urgent handling outside regular business hours, on the grounds that the debtor generally had the opportunity to act during business hours. In other words, “I lost NIS 6,000 on the ticket” is not a valid grounds.
The grounds that are recognized as urgent, along with the documents required for each, are as follows:
- A medical procedure for the debtor — medical documentation and confirmation of the procedure date.
- A medical procedure for a first-degree relative (parent, sibling, child, or spouse) — documentation of the treatment and its date, plus a signed declaration from the debtor explaining why specifically they are needed to accompany the patient.
- A funeral for a first-degree relative within 24 to 48 hours — a death certificate and proof of the family relationship.
- An urgent legal hearing abroad requiring the debtor’s presence, where the requirement was received within the last 24 hours — documentation of the hearing date and an affidavit regarding the need to appear.
- Operational activity on behalf of the state or national institutions — supporting documentation.
- A family visit abroad, limited to lone soldiers — supporting documentation.
Documents must be submitted in Hebrew, English, or Arabic. Documentation in another language requires a certified translation.
Filing an urgent request requires a two-part action: submit it through the personal area under code 62, and simultaneously notify the branch, via the online inquiry form, that an urgent request has been filed and needs to be classified as such — noting the case number and the type of request. Without that parallel notification, the request enters the regular queue.
After Approval: A Bank Guarantee
If the registrar has determined that a bank guarantee is required, you’ll need to approach a bank or another guarantee-issuing entity, such as a credit company or an insurance company. The guarantee must meet three cumulative conditions:
- It covers the full amount of the debt in the enforcement file, or a portion of it, as specified in the registrar’s decision.
- It’s directed to the enforcement system.
- It has no time limit.
Once the guarantee has been obtained, Form 214 must be submitted again, together with a copy of it. Only after the registrar approves it is the original guarantee deposited in the enforcement office’s safe.
The requirement that the guarantee have no time limit is a point banks don’t always issue by default, so it’s worth stating explicitly to the bank clerk — to avoid finding out at the enforcement office that the document isn’t acceptable.
After Approval: Providing Personal Guarantors
The second track is providing personal guarantors, which is cheaper but comes with a very different kind of cost. Its precise meaning: an exit restriction order will be issued against the guarantors — instead of against the debtor — for as long as the debtor is abroad.
This isn’t a minor technicality. Someone who agrees to act as your guarantor is effectively giving up their own freedom of movement for the entire duration of your trip, and that’s something they need to be told explicitly before they sign.
The process works as follows. The guarantors sign the guarantee document, after which three documents are submitted to the branch for each guarantor:
- A signed guarantee document.
- Pay slips from the last three months. Self-employed guarantors must attach an annual report instead.
- A copy of their ID, including the appendix page.
Once the guarantors are approved and the exit restriction against them is logged, the guarantors must report to the enforcement branch again in person, for identification and to confirm they’re actually present in Israel. In other words, this requires two separate in-person appearances, not one.
A significant limitation worth checking in advance: if a proposed guarantor is found to have their own open enforcement file as a debtor, their guarantee document won’t be accepted, and the debtor will need to find alternative guarantors. Checking your intended guarantors’ status ahead of time saves an entire round of document collection and waiting.
📌 Worth knowing: check for additional files first.
Cancelling the order in one file won’t help if a parallel order exists in a different file. The Authority recommends confirming with the branch’s registry that there are no additional enforcement files with an exit restriction or a passport restriction attached. The fastest way to verify this is to run an exit restriction order check before starting the cancellation process — not after.
Returning to Israel: The Step You Can’t Afford to Forget
The cancellation isn’t permanent. As a rule, the restriction is cancelled only for the duration of the trip abroad, and is renewed once the debtor returns to Israel. But that renewal isn’t automatic — it requires you to take action.
Upon returning to Israel, the debtor must report to the enforcement branch in person, to renew the exit restriction against themselves and cancel the exit restriction against their guarantors. And here’s the sharpest warning in this entire process: for as long as the debtor hasn’t reported in person, the exit restriction against the guarantors remains in effect, and they may be exposed to enforcement proceedings over the guarantee they provided.
Put simply, someone who forgets to check in after their trip leaves the person who helped them stuck and exposed. That’s exactly why it’s worth putting this appointment on your calendar before you even leave.
When the Order Wasn’t Issued by the Enforcement Office
Everything described so far applies to orders issued by the enforcement registrar. If the order was issued by a different judicial body, Form 214 isn’t relevant at all, and approaching the enforcement branch will run into a lack of jurisdiction.
In insolvency proceedings, the picture is different. The exit restriction is one of several restrictions imposed once a proceeding-opening order is issued, alongside a passport restriction, classification as a restricted special customer, a payment card restriction, and a restriction on establishing a company. At every stage and in every case, the request to lift a restriction is filed with the Insolvency Commissioner, and it’s the Commissioner who decides on it — even at a later stage, when the restrictions themselves are being imposed by the court. Someone in an insolvency and economic rehabilitation proceeding who approaches the enforcement registrar instead wastes weeks.
For an order issued by a court — whether civil or family court — the request is filed with the same court that issued the order, within the case in which it was issued.
When the debtor is already abroad, a particular difficulty arises, since some of the required steps demand physical presence. This is addressed separately on the page about cancelling an exit restriction from abroad.
Appealing the Registrar’s Decision
A rejected request isn’t the final word. A registrar’s decision to cancel or not cancel an exit restriction order can be appealed directly to court, without needing prior permission. This is a relatively broad right, and not every registrar decision carries it.
Two important exceptions apply. If the decision was made in the context of file consolidation, you need permission to appeal rather than an automatic right to appeal. And regarding which court to approach: in family-related cases, the appeal or request for permission to appeal is filed with the family court; in all other cases, it’s filed with the magistrate’s court.
There’s also an alternate route worth knowing about: if the debtor reaches a payment arrangement with the creditor outside the enforcement branch, the creditor is required to notify the branch of that arrangement, and such notification results in a stay of proceedings against the debtor — including a stay of the exit restriction order. Sometimes direct negotiation with the creditor moves faster than the process through the registrar.
Mistakes That Get Requests Rejected
Based on the process described above, here’s where requests actually fail in practice:
✅ Checklist before filing your request
- Did you mark code 62 on Form 214, and state clearly that the proceeding is an exit restriction order?
- Did you detail all five required elements, including who’s funding the trip and what it costs?
- Did you propose your preferred type of guarantee up front, to save a round of decisions?
- Did you attach a sworn affidavit verifying the facts, plus a flight ticket or documentation of the trip’s purpose?
- Did you check that there are no additional files with an exit restriction or passport restriction attached?
- Did you confirm your intended guarantors don’t themselves have open enforcement files as debtors?
- Did you file at least 14 days before travel — ideally much earlier?
- If the request is urgent, did you separately notify the branch via the online form that it’s urgent?
The single most common mistake is a timing mistake, and it’s also the only one that can’t be fixed after the fact. Every other gap can be corrected along the way, but a request filed a week before a flight is racing against a timeline it simply can’t win. Anyone weighing the full range of options — including a targeted debt payment or a settlement with the creditor — will find a fuller breakdown on the page about strategies for cancelling an exit restriction order.
Frequently Asked Questions
How long does it take to cancel an exit restriction order?
According to the Enforcement and Collection Authority, a decision on the request is given within 45 days of filing, and the request itself is logged into the enforcement file within 7 business days of being sent. It’s recommended to file at least 14 days before your travel date. Keep in mind that approval of the request is only the first stage — a guarantee then needs to be posted and Form 214 submitted again before the order is actually cancelled.
Which form do I file to cancel an exit restriction order?
Form 214, “Request to Cancel, Postpone, or Renew Proceedings and Restrictions,” with request code 62 marked and an explicit statement that the proceeding being requested for cancellation is the exit restriction order. You can file through the personal area on the enforcement office website, and unrepresented debtors can also file by email, fax, or in person at a branch by appointment. Filing is free of charge.
Can an exit restriction order be cancelled within 24 hours?
There is an urgent request track for when travel falls within a 24-hour window, but the accepted grounds are narrow: a medical procedure for the debtor or a first-degree relative, a funeral for a first-degree relative, an urgent legal hearing abroad, operational activity, or a family visit for lone soldiers. The Enforcement and Collection Authority makes clear that financial loss from a cancelled flight, accommodation, or cancellation fees is not considered irreversible harm justifying urgent handling.
What happens to guarantors I provided once I return to Israel?
When guarantors are provided, an exit restriction order is placed on them instead of on the debtor, for the duration of the debtor’s stay abroad. Upon returning to Israel, the debtor must report to the enforcement branch in person to renew the exit restriction against themselves and cancel the restriction against the guarantors. Until that happens, the restriction against the guarantors remains in effect, and they may be exposed to enforcement proceedings over the guarantee they provided.
Sources Cited in This Article (6)
- Exit Restriction Order Check — Population and Immigration Authority
- Checking Whether an Exit Restriction Order Exists Against a Person — Kol Zchut
- Execution Law, 1967, Section 14 — Nevo
- Exit Restriction Order Against a Debtor in Enforcement Proceedings — Kol Zchut
- Restrictions on a Debtor in Insolvency and Economic Rehabilitation Proceedings — Kol Zchut
- Request to Cancel an Exit Restriction Order in Enforcement Proceedings — Enforcement and Collection Authority
Glossary of Terms
Form 214 “Request to Cancel, Postpone, or Renew Proceedings and Restrictions” — the form used to file a request to cancel an exit restriction order in enforcement proceedings.
Request code 62 The “cancellation of proceedings” classification that must be marked on Form 214 and in the personal area. Without it, the request is misclassified and delayed.
Justified purpose The test set out in Section 14(c1) of the Execution Law. The registrar may cancel the order if they find the debtor’s departure from Israel serves a justified purpose, and may condition the cancellation on a guarantee.
Guarantee document The document a guarantor signs, submitted to the branch along with three pay slips and a copy of their ID including the appendix page. A guarantor who is themselves a debtor in an enforcement file will not be approved.
Urgent request A track for requests where travel falls within a 24-hour window. Limited to defined grounds such as a medical procedure or a funeral, and doesn’t apply to financial loss from a cancelled flight.
Renewing the order The in-person appearance at the branch upon returning to Israel, which renews the exit restriction against the debtor and cancels the restriction against the guarantors. This is not automatic.
Insolvency Commissioner The body to whom a request to lift a restriction in an insolvency proceeding is submitted, at every stage of the proceeding — even once the restrictions themselves have been imposed by the court.
If you need help submitting a request to cancel an exit restriction order, you can contact us.
Tel.: 077-997-3237
WhatsApp : +972547320707
This article was last updated: August 2026, and reflects the Enforcement and Collection Authority’s procedures and the current text of the Execution Law as of that date. The information provided does not constitute legal advice.
